Issue/Symptom/Question

Can you please reset the printer.

My printer is not working.

Applies To

Penta printing

Linux print queue

Resolution/Fix/Answer

To check and/or fix a printer

• Login as root on the linux server
• At the command line type lpstat -t
• In the following example, you see a printer queue called 'checks'.  You can see that it is idle and enabled.

DBPROD> lpstat -t

scheduler is running
no system default destination
device for checks: socket://192.168.41.33:9100
checks accepting requests since Fri 14 Dec 2018 12:34:40 PM CST
printer checks is idle. enabled since Fri 14 Dec 2018 12:34:40 PM CST

• If you see that the printer is disabled and/or at the bottom of the output above, you see pending print jobs, use the following command to enable the printer:
  • cupsenable <queue name>
    • i.e.  cupsenable checks
• If the print jobs do not start printing, you will have to delete the print jobs that are sitting in the queue:
  
  • cancel -a <queue name>
    
    • i.e. cancel -a checks