Penta Knowledge Base

All content
Calendars
Space settings

Results will update as you type.

•
An Internal problem has been detected while executing this menu item error
•
AP Check Layout with a check at the top
•
AP Routing Batch Error
•
AR Invoices Missing Due Date
•
Bill Final AR Retention
•
Set up a Mobile Field Service (MFS) Technician
•
Clearing Accounts Payable (AP) Credit Amounts
•
Create a new User in PENTA
•
Standard Labor Pricing Schedule Window Description
•
Create Pay When Paid AP Holds
•
Deleting Employee Overhead Distribution Rate overrides
•
Depreciation/Amortization Calculated incorrectly for a fixed asset
•
Disabling Open Penta Protocol Handler pop-up message
•
Collection of Retail Delivery Fee
•
Double check signature form
•
EEO-1 Component 2 Setup and File Generation
•
Entry for Employer Contributions to HSA
•
Error History file
•
eTime Configuration Security
•
Error Message For No Approvers On The Form Preventing AP Invoice Routing For Approval
•
Approve or Reject eTime Timesheet
•
Create and Enter Time using eTime
•
Error when generating monthly electronic unemployment report.
•
eTime Setup
•
Financial statement formatting % for current month and year not working
•
FIT Taxable/Non-Taxable earnings
•
Fix Inventory unit cost that is not correct in a warehouse
•
How can a crystal report be exported to Excel?
•
How can I add a user to an OnBase security Group?
•
IFP003 Select Employee Status error during timecard interfacing
•
How do I add News Links to the Employee Self-Service Portal?
•
How do I change the Active date on a Job and Contract?
•
How do I change the status of a Work Order after it has been sent to a technician's device?
•
How do I install a PENTA for Windows (PfW) patch using the PENTA Product Installer (PPI)
•
How do I record Sales & Use tax payments made via an electronic funds transfer?
•
How to load Job to Date Earned Revenue for Manual Revenue Recognition
•
How do I void a PR Check
•
Systems and Organizational Controls Reporting
•
How to reverse the disposal of an asset
•
Installing an updated Logi license on the Workbench Server
•
How to sum columns on a workbench report.
•
ICAP Verification keyword status color indicators
•
IDEA Submission Form
•
Increase FICA and MEDI Earnings, Taxable Earning and Tax Amount without affecting other earnings and other taxes
•
Increase taxable wages without affecting Gross/Net pay.
•
Installing the eTime PWA for Android and IOS devices
•
Installing the TEP PWA for Android and IOS devices.
•
Employee eTime hours not found to be imported
•
Is it possible to load Tax Jurisdictions into PENTA
•
JCP002 Error during AR invoicing
•
Job Projected Loss Calculation when no Forecast Exists
•
Locate Workbench version
•
Logo added to Employee Portal
•
Manual Revenue Recognition on Job calculated unexpected earned amounts
•
Manual Revenue Recognition Only Job calculated unexpected costs
•
Maximum character length allowed for a PENTA password
•
JP Morgan Chase Bank - new Nacha rule on micro-entries
•
Multiple retro pay adjustments on the same set of time cards
•
PA Local Taxes How to add a Tax Collector
•
Negative Payroll check created
•
New Company Direct Deposit (ACH) file Federal ID not as expected
•
Ohio Local W2 Electronic Filing
•
ORA-01653 unable to extend table in tablespace
•
Pay tax on Invoice - no tax accrual calculated, no variance recognized
•
Payroll Tax Rules when calculating state withholding
•
PENTA Estimate Import File Layout
•
PENTA Product Installer (PPI) FAQ
•
Penta Release Notes
•
How To Resolve Error: PRP014 Function process_timecards
•
PRP009 SQL MD = Invalid W/H state code for Maryland error
•
Re-open Closed Accounting Period
•
Reassign Activity Log
•
Receiving Failed to connect to OnBase error
•
Reduce and refund Employee SIT
•
Remittance Overflow Code - Form Information (2)
•
Resetting your PENTA reports printer
•
Restrict ability to distribute/post a journal entry
•
Retro Pay and Undistributed Timecards
•
Security Settings for Penta Payroll Legacy Reports
•
Administer Pennsylvania Local Services Tax
•
Troubleshooting articles
•
Setting up 401k match in Penta
•
Setting up 401k Match with Multiple Matching Thresholds
•
Setting up CT-FML
•
Setup of Percent Complete Retention Type in the Job Information - Retention Job... button (2)
•
Specific User is not listed on OnBase Control Form
•
Steps to Configure Mobile Field Service
•
Submit a Product Idea
•
The AP remittance advice overflow report is not generating in the report monitor screen (2)
•
The feature you are trying to use is on a network resource that is unavailable
•
Timecard Interface doesn't create a Time/Equipment/Production Units Entry batch
•
Tracking the productivity of Subcontract/Temp Workers
•
Unable to change PENTA users's password
•
Unable to edit Basis Amount for a Master Deduction
•
Unable to query back a Job in the Job Information window
•
Unable to view Technicians on the dispatch board
•
Update IP Address of Linux Printer
•
Update Payroll or AP Check Signature
•
Updating the Macro for changes in the Estimate Template
•
Updating user security to allow distribution of Accounts Payable (AP) invoice batches?
•
Using FileZilla to Access Files Stored on the PENTA Server
•
Why am I getting an error about component 'msflxgrd.ocx' when trying to run a report in PENTA for Windows?
•
We need a printer set up in PENTA
•
What can I expect with my upcoming PENTA Upgrade
•
What is the PM: Executive Job Summary panel on the Workbench?
•
What is the website to purchase a license for Golden 6?
•
What purchase orders make up the PO Receipt Accrual Account balance?
•
When I attempt to view an invoice using a DocGen tempate, I receive an error.
•
Why does the dispatch board display a different work order status than the work ticket?
•
OnBase Update - How to Manage OnBase Users in Penta after the Named License Change
•
Penta User not Appearing on Control Form - AP Routing
•
How do Standard AR Line Items Work?
•
PentaServiceChannelConnector To ServiceChannel - Customer Implementation Guide
•
PentaServiceChannelConnector to ServiceChannel - Technical Guide
•
External Check Interface: Pipe Delimited Method
•
Fleet Management Interface: Pipe Delimited Method
•
Gate Hours Interface: Pipe Delimited Method
•
Equipment Timecard (Usage) Interface: Pipe Delimited Method
•
Employee Interface: Pipe Delimited Method
•
Equipment Movement Interface: Pipe Delimited Method
•
Customer Interface: Pipe Delimited Method
•
Accounts Payable Interface: Pipe Delimited Method
•
How to Create a New OnBase User and Update Security Groups
•
Maximum Number of Characters Allowed for Vendor's Name
•
26.1 Technical Requirements
•
Adding a Crystal Reports Menu Item to PENTA
•
Modify Number of Documents Link for Employee Portal
•
West Virginia County Names - Used for Quarterly Reporting
•
Alabama Overtime Earnings Exempt From State Income Tax
•
PentaConnect API Availability
•
Purchase Order (PO) API - Lump Sum Line Item Data
•
How to Update your RDS Group
•
Add Item to User Hotlist
•
Authorize a Record for All/Most/Some Items
•
Generate a Penta Report
•
AP Advice Notices (APADVICES) Report
•
"Month is Closed" Warning Message when creating Purchase Order (PO) Change Orders
•
PentaInvoiceConnector to SAP Concur - Technical Guide
•
Wilmington, Delaware Electronic filing of W2s
•
Setting up CO-FML Tax Type
•
Employee Wage Plan Code Missing
•
RequordIT OnBase/Upgrade Support
•
Invalid Configuration Key error when loading Configuration Key
•
Web Based Dispatch Board Auto Refresh
•
Employee Portal Password Lock-out Feature
•
Penta Local Install Error - Oracle Library OCI.DLL Could Not Be Loaded
•
Setting up OR-FML Tax Type
•
PENTA.F703_DETAIL_PK violated error
•
Duo and PENTA FAQ (Frequently Asked Questions)
•
Penta Email Processing with Office 365
•
2022 End of Year Information
•
2023 End of Year Information
•
Unexpected Change in AP Check Numbering
•
Viewing Documents in PENTA - Docpop - v25.1 and up
•
Payroll Check Processing User Unable to Print the Payroll Checks
•
PRP057 Function get_job_acct() error during Timecard Distribution
•
W2 on Employee Portal
•
Error when trying to Delete Unapproved W2 from Approve Documents for Employee Portal
•
When an employee is made inactive in Penta are they still able see their paystubs in the Employee Portal?
•
Work Order / Maintenance Contract Invoice Documents now have DRAFT Watermark
•
Standard Crystal Report - Accounts Receivable - Open Account Listing

Comala Publishing
Comala Document Management

Penta Knowledge Base

/

Troubleshooting articles

Troubleshooting articles

Owned by Angela Hartke (Unlicensed)

Last updated: 03 29, 2021Version comment

Loading data...

Troubleshooting article

Provide solutions for commonly encountered problems.

{"serverDuration": 41, "requestCorrelationId": "5bfb757cf64e4637b000cb3e24a1c96a"}