Issue/Symptom/Question

I am getting the attached error when trying to load components to install. This was working the other week when I was doing an install. 

Applies To

Penta product installer

Resolution/Fix/Answer

In order for the PPI to find the configuration files, the server needs to be able to connect to provisioning.penta.com. Once you open up that access again. If you're still unable to complete this setup, please log a service desk ticket and reference this article.