Issue/Symptom/Question

We received an error during our PentaConnect API Process

Applies To

Penta for Windows

PentaConnect API Process

Resolution/Fix/Answer

If you experience an error with this process, please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

• Request being performed: GET or POST
• Date/Time of the failed request/process
• URL of the request
• Details of the request
• Screenshot of error message
• Logged error message (if any)