Issue/Symptom/Question

We have a question about the employee portal website. While employed, a person can login to the employee portal and see their pay stubs. When a person is laid-off, i.e. no longer an employee, do they still have access to the employee portal to login and see their paystubs?

Applies To

Penta for Windows

Employee Payroll Information

Portal Account Administration

Employee Portal

Resolution/Fix/Answer

Inactivating an employee in the Employee Payroll Information window does not inactivate their portal account in the Portal Account Administration window. Inactivating the employee’s account in the Portal Account Administration window causes a Login Failure for the employee when they try to log into the Employee Portal.