Issue/Symptom/Question

Username received the attached error when trying to distribute timecards by pay group today. 

PRP057 Function get_job_acct()

No row

Applies To

Penta for Windows

Payroll - Timecard Distribution

Project Management > Setup > Job Type > Cost Type tab

Resolution/Fix/Answer

Penta is trying to look up an account for the job type/cost type entered in a timecard but, it isn’t finding an account. Review the Penta Legacy Report > Gross Pay Report or Workbench Panel > PR:Labor Hours to determine what information may be causing this error. Once the correct information is entered in the job type, pick up the in-process timecard distribution.

If you experience this problem and are unable to resolve the error, please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

• User Id receiving the error
• Batch #(s)