Error Message For No Approvers On The Form Preventing AP Invoice Routing For Approval

Owned by Claire Aleman
11 08, 2023

Issue/Symptom/Question

I am receiving the following error message in the AP Routing AP03-Exceptions queue even though PO # and OU Id are a valid combination: "No approvers on the form."

Applies To

AP Routing > AP03-Exceptions

Resolution/Fix/Answer

The error message is indicating that the AP routing process could not find an approver list for the invoice because not all applicable keywords have been entered on the invoice routing form. Confirm that the invoice has been indexed against one of the following valid distributions:

  1. PO OU Id/Purchase Order
  2. Job/Subcontract
  3. Job
  4. Work Order
  5. Asset
  6. Account 

The error message could also indicate that an approver is not defined for the distribution.