Security access for Approving on Employee Portal
Issue/Symptom/Question
I cannot see documents to approve for the Employee Portal?
Applies To
Employee Portal
Payroll
System Management > Security > Define Users
OnBase Security
Resolution/Fix/Answer
Review their Define Users and make sure they have access to the Balance Sheet OU. They need this access in order to approve the payroll checks/direct deposits and W2s.
Review their OnBase Security to make sure they have access to the correct Document Types in order for the documents to show in the Employee Portal.