Issue/Symptom/Question

I have a job assigned to a Delete status and PENTA is preventing me from issuing a retention-only invoice in the job automated invoicing process.

Applies To

Project Management > Owner Contract Information > Contract Information

Billing & Accounts Receivable > Automated Invoice Processing > Calculate Invoices 

Resolution/Fix/Answer

PENTA closes all contract line items for a job when the associated job master record is closed and PENTA will not generate an invoice for 'Delete' status jobs when the retention contract line item has a 'Closed' status.

You must re-activate the job retention line item in order to process the retention-only invoice.