Issue/Symptom/Question

"We received the following error when attempting to upload our electronic SC Quarterly Unemployment file:

3 record should be the last record in the file. Submitter record is missing from the file. Totals record is missing from file."

Environment

Electronic Quarterly Wage Reporting
Payroll> Quarterly Reporting> Electronic Quarterly Wage reporting

Resolution/Fix/Answer

• This error indicates that the user is trying to submit a CSV file.
• Currently SC accepts multiple different file types for quarterly unemployment reporting.
  • ICESA
  • CSV
  • EFW2. 
• Penta only generates one type of file for unemployment: EFW2.
• In order to upload your Penta generated file in EFW2 format:
  •  the file needs to be saved as a .txt file
  • "EFW2" needs to be selected in the "File Type" field on the SC website