Issue/Symptom/Question

After running the revenue recognition process for the period end, one or more jobs is not calculating as expected.

Applies To

PENTA for Windows

Revenue Recognition

Resolution/Fix/Answer

If you experience this issue please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

• Job Id
• Period End Date
• Expected Revenue Numbers
• Actual Revenue Numbers