Issue/Symptom/Question

I am entering invoices in the Invoice & Credit Memo window and have to put invoices on Hold due to not having the material. When I try to move to another tab, an error message is returned:

Error:

At least one hold reason must be specified for this invoice if it is to be put on hold. Either change the status to A or enter a hold reason code in the Hold Reasons window

When I attempt to add a reason, the only reasons available are not suitable. How can I add a Hold Reason in PENTA?

Applies To

PENTA for Windows

Accounts Payable Invoice entry

Set up Hold Reasons:

Accounts Payable > Setup > Hold Information > Hold Reasons

Resolution/Fix/Answer

To set up additional hold codes, navigate to Accounts Payable > Setup > Hold Information > Hold Reasons. Once there, you can add a one to three letter Hold Code, Description and the taxability of the sales tax accrual.  Exiting the window will commit the addition.