Issue/Symptom/Question

How do I add a new user to Service Desk so they have the ability to submit tickets with Penta Support?

Give access to Customer Support site

Applies To

Service Desk

Resolution/Fix/Answer

If you would like a user to be setup in Service Desk please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

• Name of the User
• User's email address

Once the user is setup, an email will be automatically sent to the user to complete the setup.