Issue/Symptom/Question

One of our RemoteApp users is experiencing an issue periodically where when PfW displays a popup for a required field, sometimes they are not able to click on "OK" for the required field popup. It just won't let them click on it.

Refer to RemoteApp Compatibility with PENTA for Windows for known issues with RemoteApp.

Environment

Penta for Windows - RemoteApp connection

Project Management > Change Management > Change Requests

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this Article. Please provide the following information in your Service Desk ticket:

• User Id of the user experiencing the issue
• Window/process where the problem exists