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Update a Maintenance Contract Coverage Period
Update a Maintenance Contract Coverage Period
Issue/Symptom/Question
How do I update the Coverage Period for one of our Maintenance Contracts?
Applies To
PENTA for Windows
Service Management > Maintenance Contracts > Maintenance Contracts
Resolution/Fix/Answer
- Navigate to Service Management > Maintenance Contracts > Maintenance Contracts and query the Maintenance Contract
- Click on Renew/Copy Period - enter New Coverage Period - Begin and End dates
- Review the setting for the Visits - update as needed
- Click on Perform Copy
- Verify the Contract Amount:, Equipment/Locations, Billing Schedule, Preferred Technicians and Notes tabs to make sure information is correct
- Exit the window to confirm update
, multiple selections available,
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