Issue/Symptom/Question

Receive an error trying to change the status of a job to closed, but there is no invoicing cycle in process.

Change Not Allowed

That item cannot be changed. An invoicing cycle is in process

Applies To

PENTA for Windows

Job Close:

Project Management > Jobs > Job Information 

Revenue Preview Entry:

Project Management > Inquiries > Project Review & Forecast Entry > Calculate Revenue pop-up window

Review of Revenue Preview Status:

System Management > Technical Support > Penta Technologies Inc. Technical Support > Background Processing Monitor

Resolution/Fix/Answer

This error may be due to an aborted Revenue Preview process. To review the statuses of Revenue Previews you can go to: System management > Technical Support > Penta Technologies inc. Technical Support > Background Processing Monitor (you may need to get permission to access this window)

If you experience this problem please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

• Job ID

Cause 

Aborted Revenue Preview Process