Issue/Symptom/Question

• User got disconnected from the network when trying to login to the remote desktop
• It appears the user gets connected but then it will go directly to signing out and hangs there for a little bit then disconnects

Environment

• Remote Desktop server

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this article. 

• Please provide the following information in your Service Desk ticket: Windows username.