Issue/Symptom/Question

When attempting to query and distribute an AP Batch, I am unable to query the batch back. When I run the AP Batch Edit List report, I see the batch out there, but I am unable to query it, why?

Applies To

PENTA for Windows

Accounts Payable > Invoices > Invoice & Credit Memo Entry

Resolution/Fix/Answer

Only users that create the AP Batch will be authorized to query back that same AP batch, within the Invoice & Credit Memo Entry window. If someone is out of the office, and the batch needs to be distributed, below are a few options:

1. Use the Distribute AP Batches window to distribute the AP Batch - See Updating user security to allow distribution of Accounts Payable (AP) invoice batches?  for more information on this process.
2. Request the system administrator of your organization to distribute the batch by logging in as the user Id that created the batch