Issue/Symptom/Question

User received the following error when voiding a direct deposit: 

An error has been detected in a SQL Statement.

prp045  ORA-00001: unique constraint

(PRODUCTION.TC_DED_PK) violated

ORA-06512: at "PRODUCTION.PK_PR_CHECK", line 1066

ORA-06512: at line 1

main - p_moveLabDistr

Applies To

PENTA for Windows > Payroll 

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

• User ID of the person receiving the error
• Screenshot of the error or error history information
• Employee ID or direct deposit number being voided