Issue/Symptom/Question

I need to process 2 bonus checks this week and am unable to do so. Cannot cancel or continue the bonus check process because of the below error:

An error has been detected in a PL SQL procedure.

PRP081select taxable earnings on last regular check 

ORA-01403: no data found

Applies To

PENTA for Windows

Payroll > Exception Checks > Bonus Checks

Resolution/Fix/Answer

The error is caused when a bonus check is the first check that is issued to an employee. If you experience this problem please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

• Screenshot of the error
• User ID of the user receiving the error
• Employee ID
• Check Date