Issue/Symptom/Question

The PTO category is set to show on the check stub, but it is not showing up for certain employees. Why is PTO not showing when the payroll class is set up to show it?

Environment

Paid Time Off Categories

Payroll > Setup > PTO, Hour Classification Codes and Overtime Rules > Paid Time Off Categories 

Pay Group

Payroll > Setup > Pay Groups, Pay Classes and Workers Compensation 

Form Information

Finance and Accounting > Set Up > Form Information 

PR Check Layout 513

Resolution/Fix/Answer

1. Look-up the PR Check Form that the employee is linked to
   To Do this:
   1. Navigate to the Employee's Pay Group
   2. Find the Payroll Check Form linked to the Pay Group 
2. Look up what PR Check Form Layout is assigned to that PR Check Form
   1. Navigate to the Form information screen
   2. Query back the PR Check Form from step 1
3. Is the Check Form Layout 513 (Postscript PR Pressure Seal)?
   1. If no contact your Penta Representative
   2. If yes continue to step 4
4. Switch the PTO Classification Code to not Consolidate on Check Stub
   1. Navigate to the PTO Classification Code screen
   2. Query back relevant PTO Code
   3. Select the "Check Stub info" button 
   4. Switch the "Consolidate when necessary on postscript check stub" field to N

Cause 

PR Check Layout 513 only contains a limited amount of space to display information normally displayed on the left side of the Payroll Check. Setting this flag to N prioritizes the PTO Classification Code ahead of other Payroll information.