PRP009 SQL error when processing a Bonus Check

Issue/Symptom/Question

We received the attached PR processing error when processing bonus checks. We entered a state withholding state of MD for Maryland and should have entered MDNR.

Error detected. Please call your Penta account representative. 

PRP009 Function get_timecard()

MD = Invalid W/H state code for Maryland. (pcli 7 & 91)

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Applies To

PENTA for Windows

Payroll > Exception Checks > Bonus Check Processing > Bonus Checks

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

  • User ID
  • Batch Number
  • Window where error occurred