Issue/Symptom/Question

The pricing was somehow changed on one of our purchase orders causing an unexpected amount in costs to be on the work order. We would like the additional costs off of the work order.

How to un-receive Purchase Order?

Applies To

Penta for Windows

Purchase Order Entry:

Purchasing > Purchase Orders - Grid Option

Purchase Order Receipt:

Purchasing > Purchase Order Receipt

Purchase Order Receipt Adjustment:

Purchasing > Purchase Order Receipt - Adjustments

Resolution/Fix/Answer

If there is a pricing or unit count change on a purchase order and the items have been received with the incorrect unit price or units, the purchase order will have to be un-received for the current unit price to apply. Once the purchase order is un-received, re-receiving it will adjust the price/unit count.

Steps to take:

1. Un-receive Purchase Order backing out the units received - Purchasing > Purchase Order Receipt - Adjustments
2. Update the unit price so that it is now correct - Purchasing > Purchase Orders - Grid Option > Change/Review Price History
3. Re-receive Purchase Order - Purchasing > Purchase Order Receipt