Issue/Symptom/Question

I encountered the attached error message while running a GTN process.

Error detected. Please call your Penta account representative.

PRP051 Function insert_needed_tcs()

Emp XXXX Class XXXX Date XXXXXXXX - No rate found.

Applies To

PENTA for Windows

GTN Process:

Payroll > Payroll Check Processing > Gross to Net Processing OR Payroll > Centralized Payroll Check Processing > Centralized Gross to Net Processing

Update Employee Pay Rate Information:

Payroll > Employee Payroll Information > Pay Rate tab

The error indicates the employee has a timecard record that is being processed for a work date for which an effective pay rate does not exist.

Navigate to the Employee Payroll Information window and add a Pay Rate record on or before the date indicated in the error message.