Error During AP Invoice Distribution

Issue/Symptom/Question

After entering an AP Invoice, and attempting to distribute the invoice in the Invoice & Credit Memo Entry window, I'm receiving the below error message:


Error detected. Please call your Penta account representative.

APP005 Function apf001_document_check()

ou ####### po ### line # booked ### ap ###


Applies To

Resolution/Fix/Answer

This message indicates PENTA found an issue in the AP invoice balancing program which is preventing the invoice from being distributed. This was likely caused by a timing difference. Please try the following:

  1. Query back the batch in the Invoice & Credit Memo Entry window
  2. Delete all of the information on the PO Distribution tab
  3. Re-enter the information on the PO Distribution tab
  4. Attempt to distribute the batch


The steps above should resolve this error, but if for some reason you are still having issues, please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

  • User Id
  • Batch #
  • Document # of the Invoice
  • PO #
  • Line #(s)
  • Screenshot of error message