Error during void of an Accounts Payable Invoice

Issue/Symptom/Question

We received the attached error when attempting to void an AP invoice: 

Error detected. Please call your Penta account representative. 

APP005 Function apf001_document_check()

Document XXXXX has at least one currency mismatch ap row

Applies To

PENTA for Windows

Accounts Payable > Invoices > Void AP Invoices

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

  • User Id of the user receiving this error
  • Vendor ID
  • Invoice Number