Issue/Symptom/Question

A vendor issued us a credit, how do I process a credit memo against an AP Invoice?

Applies To

PENTA for Windows

Invoice & Credit Memo Entry window (Accounts Payable > Invoices)

Resolution/Fix/Answer

• A credit against an Accounts Payable invoice can be recorded via the Invoice & Credit Memo Entry window using a negative amount. 
• It is common to insert a 'CM' or 'CR' in front of the invoice # to ensure the invoice # is unique and that it indicates it is a credit memo.
• When it is time to pay the invoice net of the credit, make sure to select both the original invoice and credit invoice during the Select Items for Payment process