Enter Cash Receipt without Customer Id

Issue/Symptom/Question

How do I enter a check in the Cash Receipts window when there is not a Customer Id in PENTA?

Applies To

  • PENTA for Windows
  • Billing & Accounts Receivable > Cash Receipts > Cash Receipts Entry
  • Finance & Accounting > Data Entry > Journal Entry

Resolution/Fix/Answer

  • If you record the deposit using the Cash Receipts windows you must enter a Customer Id. If the check came from someone that is not a Customer and you don't want to set them up as one, you can use the Inter-Company Customer Id to record the deposit. 
  • The other way to record this type of entry is to use the Journal Entry window and then a Customer Id would not be needed.