Issue/Symptom/Question

We accidentally entered a quantity ratio incorrectly and we received 10 million ft instead of 10 thousand feet of a product. When we try to adjust the receipt, we receive the below error. How can we correct the receipt of this Purchase Order?

Error: A purchase order receipt adjustment of -1000000.000 units would make the Warehouse Quantity On Hand negative. 

Applies To

PENTA for Windows

Purchase Order Receipt Adjustment

Resolution/Fix/Answer

 To correct the receipt of the product, un-receive the same quantity that was received. PENTA will calculate the ratio according to the ratio that was set up in the Purchase Order. 

Cause

Purchase Order Stocked Unit of Measure (UM) ratio was set to 1000 for the product. User received of 10,000 units which multiplied it out to be 10,000,000 units. Un-receiving 10,000 units reversed the 10,000,000 units incorrectly received.