Issue/Symptom/Question

For every maintenance contract I have the "Schedule Comments" button is disabled. What does this do and how do you enable it?

Applies To

Service Management > Setup > Maintenance Schedule Information

Resolution/Fix/Answer

The Schedule Comments need to be setup in order for the button to be enabled. Navigate to Maintenance Schedule Information window and query a Schedule and click on the Schedule Comments button. Now the button will be enabled for the Maintenance Contracts with that Maintenance Schedule #.