Issue/Symptom/Question

Why do I have to enter an invoice number when posting a cash receipt against a GL account rather than against an open invoice?

Applies To

Billing & Accounts Receivable > Cash Receipts > Cash Receipt Entry

Resolution/Fix/Answer

PENTA requires an invoice number so the entry can insert properly into the PENTA billing history because the entered cash receipt will create both an invoice record and a receipt entry.

The invoice number doesn't have to be an actual invoice number - it could be any number you choose to utilize to identify that entry in the accounts receivable subledger and on billing history records.

When applying a cash receipt against an open invoice, the invoice number already exists as it was entered when the accounts receivable was booked.