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Invoice Cannot Be Routed For Approval When Associated Purchase Order Is Inactive


Invoice Cannot Be Routed For Approval When Associated Purchase Order Is Inactive

Issue/Symptom/Question

I am receiving an error in AP Routing similar to the following "Purchase Order XXX For OU XXX Is Not Active". What changes do I need to make so I can apply the invoice against the PO?

Applies To

AP Routing > AP03-Exceptions

Purchase Order Control > Purchase Orders - Grid Option

Resolution/Fix/Answer

PENTA prevents the application of the AP invoice against a purchase order when the PO is in a non-active or non-pending status (100% Complete, Delete, Inactive, etc).

Users with the proper security access must update the PO status in the Purchase Orders - Grid Option window so the invoice can be applied to the PO and routed for approval with the AP Routing application.  

 

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