Vendor Payments not showing on the Bank Reconciliation
Issue/Symptom/Question
Why are AP Payments not showing in the list of PENTA Transactions to mark reconciled?
Applies To
Bank Reconciliation
Vendors Paid Via ACH
Resolution/Fix/Answer
For the Bank Reconciliation, a Reference # is displayed to identify an ACH Payment or Check. For AP Payments, the reference # can be assigned at different times in the Check Processing:
- If PENTAChecks (Penta creates the entire check) is used, then the Start Check Process assigns the Check #
- If pre-printed checks are used, that have the # printed already, the Complete Check Process will associate the Check # with an amount paid
- If the vendor is paid via ACH, the creation of the ACH File is what associates the Reference # with the amount paid
Once the process is completed, the amount will display on the Bank Reconciliation because the Reference # is known.