User unable to import any Time from TEP.
Issue/Symptom/Question
User EXAMPLE is trying to import time from TEP, but she doesn't see anything in the "Activity Logs" tab of the Import Mobile Pop-up. How can we give user EXAMPLE security access to see Time from TEP?
Why is the Import Mobile screen empty when we have Approved activity logs in TEP.
We have approved time in the TEP Application, but the Import Mobile screen is blank.
Unable to import time from TEP.
Import Mobile is Blank.
Activity Log Import is Blank.
Applies To
Work Package Manager - Administrators
Project Management> Work Package - Manager> Work Package Manager Administrators
TEP Mobile Import
Time Equipment Production Units Entry Screen- Import Mobile Pop-up
Payroll> Time Entry> Time/Equipment/Production Units Entry > Import Mobile
Resolution/Fix/Answer
Security to import time within TEP is set within the "Work Package Manager - Administrators screen.
Within that screen users can be set up with security to import time for an entire OU.
Users can also be set up as an Override to the OU level security. These Overrides are set up at the Foreman level.
If a user isn't seeing time in the Import Mobile Screen try the following:
- Navigate to the Work Package Manager Administrators screen
- Query back the OU Id for which you are trying to import time
- If a record isn't retrieved:
- Enter the relevant OU record in the OU ID Field
- Enter the relevant user Id in the "Primary User ID" Field
- If a record is retrieved:
- Navigate to the "Alternate Administrators" tab
- Query back the User ID from the above step that was retrieved
- Add the User Id who doesn't have security in the "Alternate Administrator User Id" field
Note: If the primary user Id is the Import manager for more than 1 OU and you want to limit the alternate to a single OU, then use the "Edit OU list" button in the bottom right to control OU level access for the Alternate Administrator
- If a record isn't retrieved:
- After performing the above, exit and re-enter the Time Equipment Production Units Entry screen
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