Recreating a User Profile Disk

Owned by Sam Burkhead
05 28, 2024
1 min read

For use when a specific user is experiencing trouble with their Windows account or some application within the RDS environment.

This will reset that domain account on the RDS server back to scratch, so make sure save any needed info to a file share before making changes.

  • Log into the file server

  • Launch file explorer and navigate to the User Profile Disks folder

  • Launch Sidder as administrator

    • In Sidder, sort by username and make note of the last 4 digits of the UVHD associated with the account

  • In the User Profile Disks folder, find the UVHD of the account found in Sidder and amend the file with .OLD

    • If the UVHD is locked in use, launch Computer Management and go to System Tools > Shared Folders > Open Files

      • Find the UVHD file that is associated with the username found in Sidder and right click to close open files

  • Have the user log back in and test

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