Issue/Symptom/Question

Historically we have an account that should have a zero balance as it is a clearing account for fringe benefits. However, there is a residual balance remained in the account. We are unclear why this problem started and why it doesn’t impact all payrolls processed. We need help to identify the problem so we can fix it.

Applies To

Penta for Windows

Payroll > Setup > Pay Groups, Payroll Classes and Workers Compensation > Payroll Classes

Workbench Report - PR: Reporting Center - Labor & Overhead Distribution OR Labor & Overhead Direct Burden 

Review Account Balance query or run Penta's Detail General Ledger report

Resolution/Fix/Answer

Since the Fringe Benefits are set up by payroll class, review the setup in your payroll classes to determine if the setup needs to be updated/corrected.

Steps you can take to identify the issue:

• Review the Account Balance for the account that should have a zero balance by either running the detail general ledger or, reviewing the account balance.
  
  • Identify the distribution date that does not zero out.
  • Identify the amount that does not clear the account.
• Run the Penta Legacy or Workbench report - Labor & Overhead Distribution OR Labor & Overhead Direct Burden Distribution for the distribution date and any other parameter(s) that can isolate the non-clearing entry.
• Review the results to determine which payroll class/employee record does not zero out.

Reference Information:

Payroll Classes (Union)

Penta Reference Manual >  Payroll > Window Descriptions > Payroll Classes