How to Reset Cache in iPad

Issue/Symptom/Question

When viewing the workbench on the iPad, the ability to scroll stopped working.  Why?

How do I clear the cache on an iPad?

How to clear the cache on an iPad?

Applies To

PENTA Workbench

iPad

Safari browser

Resolution/Fix/Answer

Go to iPad Settings  (looks like a Gear)

Find the Safari App on the left side and select it (looks like a Compass)

Scroll down to the bottom on the right side of the split and click on Clear History and Website Data

Cause 

Updates to the Workbench can cause issues when viewing the Workbench in a browser.  The browser stores information to improve performance.  After the update of the Workbench, the stored items get confused with the new update, and the reset is needed to get everything fresh and running like new.