Issue/Symptom/Question

Client is in the Work Order / Maintenance Contract Billing screen and when clicks on the View Invoices... button gets the following error:

An internal system error has been detected. The window will close.

Applies To

PENTA for Windows

Work Order / Maintenance Contract Billing window

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

• User ID of user experiencing this error
• PENTA Error History or PTI Error Log File