Issue/Symptom/Question

User receiving the following error when distributing PO Receipt:

Error Detected. Please Call your Penta account representative.

ICP003 Function
verifyAccountingDocumentsBalance()

Unbalanced document found.

Applies To

Purchasing > Purchase Order Receipt

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

• User Id
• Information on the data entered for the PO Receipt.