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Inspection Tasks return "No Data" in MFS


Inspection Tasks return "No Data" in MFS

Issue/Symptom/Question

The technician attempts to open an inspection task for a piece of customer equipment from within MFS and a screen stating "No Data" opens.

Applies To

Inspections in Mobile Field Service

Resolution/Fix/Answer

Determine the customer equipment class of the customer equipment.  Look at that class in the customer equipment class window and make sure there are standard questions set up for that class and the inspection task being opened.  If not, "No Data" is displayed within MFS.
 

Cause 

No questions to display for the class/task combination.