Issue/Symptom/Question

Values entered into the Contract Completion window are not pulling through properly after running the Calculate Invoice step, the dollar amount changed on lines after the Completion entry.

Applies To

PENTA for Windows

Contract Completion Entry:

Billing & Accounts Receivable > Automated Invoice Processing > Contract Completion Information - Billing Purposes

Change Request Information:

Project Management > Change Management > Change Requests

Resolution/Fix/Answer

During invoice calculation, Penta goes through each line item and if a limit is reached at any point, it stops calculating. Penta is aware of this issue and is working towards a resolution.  If you experience this problem please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

• Job ID
• Invoice Cycle Number
• Select Costs Through: date