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INR034 and SYP075 Errors during Prepare to Print Accounts Receivable Invoicing Process

INR034 and SYP075 Errors during Prepare to Print Accounts Receivable Invoicing Process

Owned by Claire Aleman

Issue/Symptom/Question

User received error messages when Prepare Invoices for Printing for invoice cycle XXX job XXXX. See below for message error.

User: XXXX
Date: 10/25/2018
Time: 10:04:14
Port: 519
Program: SYP075
Function: AIATABI
SQL Error Number: <none>
SQL Error Text: <none>r
System Error Text:
System Error Text: Has Failed To Run

User: XXXX
Date: 10/25/2018
Time: 10:03:56
Port: 519
Program: INR034
Function: inv_info
SQL Error Number: <none>
SQL Error Text: <none>r
System Error Text:
System Error Text: null distribution date in process request

Applies To

PENTA for Windows

Billing & Accounts Receivable > Automated Invoice Processing > Prepare Invoices For Printing

Resolution/Fix/Answer

Penta is aware of this issue and is working towards a resolution.   If you experience this problem please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

  • User ID
  • Job ID
  • Invoice Cycle
  • Error Message
  • Window where error occurred