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Interface Exception Error Message - 'No charge rate has been set up'

Interface Exception Error Message - 'No charge rate has been set up'

Owned by Claire Aleman
02 28, 2018

Issue/Symptom/Question

User runs the Interface Exception report and it shows "No charge rate has been set up for Asset Id." 


Environment

Penta for Windows

Setup in:

Fixed Asset Management > Asset Information > Charging by Usage tab

Resolution/Fix/Answer

To correct this error, review the steps below:

  • Navigate to the Fixed Asset Management > Asset Information window
  • Query the Asset Id returning the error on the report
  • Click on the Charging By Usage tab
  • Click on the Effective Date: field and insert a new record
  • Add and Effective Date, Unit of Measure and Charge Per Unit rate

Below is a sample screenshot of the window and tab referenced above:









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