Interface Exception Error Message - 'No charge rate has been set up'


Interface Exception Error Message - 'No charge rate has been set up'

Issue/Symptom/Question

User runs the Interface Exception report and it shows "No charge rate has been set up for Asset Id." 


Environment

Penta for Windows

Setup in:

Fixed Asset Management > Asset Information > Charging by Usage tab

Resolution/Fix/Answer

To correct this error, review the steps below:

  • Navigate to the Fixed Asset Management > Asset Information window

  • Query the Asset Id returning the error on the report

  • Click on the Charging By Usage tab

  • Click on the Effective Date: field and insert a new record

  • Add and Effective Date, Unit of Measure and Charge Per Unit rate

Below is a sample screenshot of the window and tab referenced above: