File association not found for extension .pdf

Owned by Brian Beaulieu (Deactivated)
04 22, 2019

Issue/Symptom/Question

When opening a PDF document in PENTA for Windows you receive the following error:

Error "File association not found for extension .pdf" 


Applies To

PENTA for Windows

OBDocLauncher

Document Generation

DocGen

Reports

Resolution/Fix/Answer

Reinstall PDF viewer or fix file associations using an Administrator account

If using FoxIt, run the following command as Administrator:

assoc .pdf=FoxitReader.Document

 

Cause 

Incorrect file associations. PDF readers are responsible for setting their file associations. On a Terminal Server, if installation mode is not set the file associations may not be set globally