Issue/Symptom/Question

Is it possible to hide certain hour types from the MFS application? 

Applies To

Penta for Windows

Service Management

Mobile Field Service

Options

Resolution/Fix/Answer

• There are 5 hour types available for technicians to record time against in the Mobile Field Service Application
  • R - Regular
  • T - Premium 1 (Time and a Half)
  • D - Premium 2 (Double Time)
  • M - Memo 
  • O - Overtime
• Currently, only Hour Type O can be hidden from the device, the other hour types will always appear. 
• To hide Hour Type O, System Option # 239 must be set to 'N'.

NOTE: PENTA has the ability to restrict hour type access by user via the Define Users window, however, this does not impact the MFS application