Accessing WO in Customer Console from Web Dispatch Board
Issue/Symptom/Question
How to access the WO in Customer Console from the Web Dispatch Board?
Applies To
Customer Console
Web Dispatch Board
Resolution/Fix/Answer
Go to the ellipsis on the WO (either on the Task Board or Unassigned list) and click on Current Activity at Location
The WO will show on the Open List, then click on the WO Id and Name
-----------------------------------------------------------------------------------------------------------------------------------------------------------
If on the Unassigned Grid, click on the link to open the WO
------------------------------------------------------------------------------------------------------------------------------------------------------------