Accounts Payable Aging Report does not match the Trial Balance
Issue/Symptom/Question
I ran the general ledger report and the accounts payable detail report as of the end of the month and the balances do not match. I am not sure what else would cause the balance to be different.
Applies To
PENTA for Windows
Accounts Payable Aging Report
Trial Balance
Balance Error Report
SYP Out of Balance Condition
Resolution/Fix/Answer
There may be an out of balance condition. A PENTA user with proper security should run the Balancing Process to review any out of balance conditions.
If you experience this problem please submit a Service Desk ticket and reference this article. Please provide the following information in your Service Desk ticket:
Include the Balancing Error Report
Date of Period affected
OU ID
Account Number that is out of balance