Issue/Symptom/Question

Batch Scanning is grayed out in the Unity client ribbon.  How can I access Batch Scanning so I can import documents? 

Applies To

OnBase Unity Client ribbon - Imaging section, Batch Scanning

Open

Resolution/Fix/Answer

Each Workstation that will be using Batch Scanning must be registered for the Production Document Imaging license.
There are two ways to do this. 

1. The user can assign the proper license to their own workstation using the locally installed Unity Client "User Options":

   Open

   

    

   Open

   

   
   
   

2. An OnBase Admin can use the OnBase client to register workstations that have already logged into the OnBase database:
   Admin >> User Management >> Workstation Registration
   Select the workstation(s) and register the appropriate Production Document Imaging license:
   
   

   Open

   

Cause 

Workstation logged into OnBase for the first time, and thus is not yet registered for Production Document Imaging