ACR039 Error during accounting period close
Issue/Symptom/Question
During our month-end close, we received the below error:
Error detected. Please call your Penta account representative.
ACR039 Function next_ar_bh_base_source 29
no last account
Press any key to continue.
Running Report Closing Journal
Applies To
PENTA for Windows
Accounting Close:
Finance & Accounting > Accounting Closes > Close Accounting Period
Job Line Item Addition:
Project Management > Owner Contract Information > Contract Information OR
Project Management > Owner Contract Information > Schedule of Values
Resolution/Fix/Answer
If you experience this problem please submit a Service Desk ticket and reference this article. Please provide the following information in your Service Desk ticket:
- OU ID being closed
- User ID of user processing the close
- Date of Close
- Window where error occurred
CauseÂ
There was a change to a Line Item Job ID where the new Job ID is missing the Line Item number that was on the previous Job ID.