ACR039 Error during accounting period close

Issue/Symptom/Question

During our month-end close, we received the below error:

Error detected. Please call your Penta account representative.

ACR039 Function next_ar_bh_base_source 29

no last account

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Running Report Closing Journal

Applies To

PENTA for Windows

Accounting Close:

Finance & Accounting > Accounting Closes > Close Accounting Period

Job Line Item Addition:

Project Management > Owner Contract Information > Contract Information OR

Project Management > Owner Contract Information > Schedule of Values

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

  • OU ID being closed
  • User ID of user processing the close
  • Date of Close
  • Window where error occurred

Cause 

There was a change to a Line Item Job ID where the new Job ID is  missing the Line Item number that was on the previous Job ID.