PENTA for Windows (PfW) screens are blank

Issue/Symptom/Question

When I go into some screens in PENTA for Windows (PfW) no fields are displayed, the screen is blank. Eventually I'm brought back to the PfW main menu.

Applies To

PENTA for Windows

Blank Screen

No fields displayed in screen

Resolution/Fix/Answer

A file may be missing on the PENTA for Windows machine.

  1. Is the file cmdline.scr in C:\Costar32\penta
  2. If cmdline.scr is not in C:\Costar32\penta
    1. Copy cmdline.scr from a machine currently running PENTA for Windows to the machine experiencing the issue.

If this does not resolve your issue, please submit a Service Desk ticket and reference this article